Terms of service

1. Acceptance of Terms

• These Terms constitute a binding legal contract between you and HONG KONG QING KONG TECHNOLOGY LIMITED.
• You must be at least 18 years old or have parental consent to use this website and place orders.
• Your continued use of the Site after publication of these Terms confirms your acceptance.

2. Modification of Terms

• We reserve the right to revise or update these Terms at any time without prior advance notice.
• Revisions will take effect immediately once posted on this Terms page.
• It is your responsibility to review these Terms regularly for updates.

3. User Account & Security

• When you create an account, you must provide accurate, complete and current personal information.
• You are responsible for safeguarding your account username and password.
• Notify us promptly if you detect unauthorized login or misuse of your account.

4. Product Information & Pricing

• All product prices displayed on the website are quoted in USD as our default currency.
• We make reasonable efforts to ensure product images, descriptions and specifications are accurate.
• We reserve the right to correct typographical, pricing or inventory errors at any time.

5. Multi-Currency Checkout

• While USD is the base currency, you may select other supported currencies for payment at checkout.
• Exchange rates shown at checkout are estimated and may include currency conversion fees charged by payment providers.
• No currency conversion refunds will be issued for exchange rate fluctuations after payment confirmation.

6. Order Placement & Contract Formation

• Submission of an order is an offer to purchase goods from the Company.
• An order is only confirmed once we send you an order confirmation email.
• We reserve the right to reject or cancel orders for reasons including out-of-stock items or suspected fraud.

7. Payment Terms

• You agree to pay the full amount shown on your checkout page at the time of purchase.
• Payment will be processed through approved third-party payment service providers.
• All taxes, duties and customs fees may be your responsibility depending on your delivery location.

8. Shipping & Delivery

• Shipping times are estimated and not guaranteed; delays may occur due to logistics or customs.
• Risk of loss or damage to goods transfers to you once the package is handed over to the carrier.
• We will provide tracking information once your order is dispatched.

9. Return & Refund Rules

• Return requests must follow our separate Return Policy posted on the website.
• Return shipping fees are generally borne by the customer unless goods are defective on arrival.
• Refunds will be processed back to your original payment method once returned goods are inspected.

10. Intellectual Property Rights

• All site text, graphics, logos, photographs and design are owned by HONG KONG QING KONG TECHNOLOGY LIMITED or licensed suppliers.
• You may not copy, redistribute, edit or commercially use our website content without written permission.
• Trademarks displayed on the website belong to their respective owners.

11. Prohibited User Activities

• You may not use the site for illegal, fraudulent or infringing activities.
• Automated scraping, bot access or hacking of our website is strictly forbidden.
• You shall not post harmful, offensive or misleading content on our platform.

12. Website Availability

• We do not guarantee uninterrupted, error-free website access at all times.
• We may perform scheduled maintenance, which may cause temporary site downtime.
• We are not liable for temporary outages caused by third-party internet or hosting failures.

13. Limitation of Liability

• To the maximum extent permitted by Hong Kong law, the Company excludes indirect, consequential or punitive damages.
• Our total aggregate liability for any claim arising from your use of the site shall not exceed the total amount you paid for your order.
• Nothing in this clause limits liability that cannot be excluded under mandatory consumer law.

14. Product Warranties & Disclaimers

• Products are sold “as is”, subject to any mandatory statutory consumer warranties under Hong Kong law.
• We do not warrant that products will meet all of your personal expectations.
• We do not guarantee continuous fitness for special or custom use unless explicitly stated in writing.

15. Privacy & Personal Data

• Your personal data will be processed in accordance with our published Privacy Policy.
• We collect necessary information for order processing, delivery and customer service.
• We will not sell your personal data to third parties for marketing purposes without your consent.

16. Termination of Access

• We may suspend or terminate your account access if you violate these Terms.
• Termination does not release you from payment obligations for orders already placed.
• Clauses such as intellectual property, liability and governing law survive termination.

17. Governing Law & Dispute Resolution

• These Terms and all sales transactions are governed by and construed in accordance with the laws of Hong Kong.
• Any dispute arising out of these Terms shall first be resolved through friendly negotiation.
• If negotiation fails, disputes shall be submitted to the courts of Hong Kong for resolution.

18. Contact Information

• For inquiries regarding these Terms of Service, please email us at service@jerseysignature.com.
• Our legal entity is HONG KONG QING KONG TECHNOLOGY LIMITED at ROOM G19, UNIT 17, FLOOR 12, NEW CITY CENTRE, NO. 2 LEI YUE MUN ROAD, KWUN TONG, HONG KONG.
• Customer support follows our published Hong Kong working hours.